Tuesday, August 23, 2011

Why I hate calling customer service

I am not sure how many of you feels the same way as I do but I hate hate hate hate to call customer service hotline, especially when it comes to IT issue. The ultimate challenge is always how they can resolve an IT issue over the line, which is absolute crap and I also know the eventual answer is 'Sorry Mdm, but I would need to send our technical guy down to take a look and the earliest date we have in our calender now is 2 weeks later.'

Ok, other than the fact that I know the eventual answer, the whole process of logging a case in their system is super irritating........ Don't believe me???? Check this out. It is sooooooo true!

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