This is going to be a review of an extremely lousy place I went with my family yesterday.
We bought Groupon vouchers for adult buffet at Malacca Celup at 115 East Coast Road. It was supposed to be satay-based 'lok lok' (food on stewers). Honestly, me and my sisters bought the vouchers hoping to have an enjoyable dinner with the family but it became the ultimate screw up dinner ever.
Do you know how hard it was for me to speak to someone to make a reservation per the Groupon condition? I called the first day and no one picks up the phone at the shop. I called the second day and still no one answered. Finally I googled for it's website and they indicated to SMS reservation to a certain mobile no. Great! I did it and I only received confirmation of my reservation the next day! Is it really that hard to pick up the bloody phone to confirm a reservation???
More 'surprises' came when we reached the restaurant on the day itself. Apparently, we are not entitled to seafood based on the vouchers we purchased. The voucher cost $10.45, which is 50% off the normal adult buffet. But there was no fine print stating seafood is additional charge. Fine! We proceeded to order seafood combo at $9.90, which comes with 4 skewers of cuttlefish, prawns and some clams (can't remember if there is anymore stuffs). But we waited for an hour and this combo never came. I had to tell the waitress who took the order that I want to cancel this combo since we are already halfway through the meal. Drinks are chargeable as well, even plain water.
Honestly, the food were not exactly fresh. It's basically frozen food like hotdogs, fishballs etc on skewers. And you know you can tell the freshness of ingredients especially crab sticks? The colour is just different and not as white? That's how the crab sticks they were serving looks like, not white and colour does not look fresh. The satay base for steamboat is also bland!
Finally we were done and wanted to go to the cashier to settle the bill. A Malay uncle with moustache came to our table and told us rudely that there would be charges for wastage. Honestly, this is bullshit because the customers in our next table also left with wastage and we did not see any staffs taking the wasted food, weigh them to find out what is the charge. We only saw the waitress clearing the food like clearing rubbish! My dad was do pissed with this uncle'a attitude that he said since we would be charged, he want to take away the food we are charged for. The lady cashier said we cannot do that as this is buffet. We highlighted to her that they did not charge the other customers so why the double standard to charge us. She said because their wastage is 300g and ours is 600g! WTF! This is bullshit double standard. The last straw was when she told us she would not charge us if we don't create a scene!
Superb customer service there.......not only is it a challenge to make a reservation, their attitude is horrible and rude and not to mention there were so many unmentioned terms and conditions!! Their food is not fantastic at all and with such service quality, all I can say to them is 'WELL DONE in screwing up your business'
For all readers out there, DO NOT purchase their groupon vouchers if it is still on sale now. There are many hidden costs that were not mentioned. Without the vouchers, DO NOT waste your money eating lousy food and experiencing lousy service. Trust me when I say you can get even better service at MacDonald's.
Monday, November 28, 2011
Thursday, November 17, 2011
Xmas is here @ The Nail Status
Xmas is just coming next month!!! And this time I went The Nail Status to get a soak off and a new set of nails. I only knew I wanted a set in green (no idea why I kept thinking of green nails) and decided to get a set in mint green. I opted for pink and slight silver glitters to get a mild subtle artsy effect and the first thing that Pearllin (the manicurist attending to me then) said was "Wah, you are ready for Xmas!".
I hope all you guys are all looking forward to Xmas because I truly am!!
Wednesday, November 16, 2011
Hi there!
Sorry for neglecting this space for I was really bogged down with tonnes of work and my health has really been on the decline for the past weeks. Thanks for being so patient with this space all these while!
For most office workers who are always staring at the PC or laptop in office, most, if not all always suffer from tense shoulders and stiff neck. I am no exception as well and my parents nagged at me time and time again to see this sinseh that they have been going. In fact, he was so good that he my mum who used to have frozen shoulder and could not bend her arm backwards no longer have this issue.
The only drawback....... PAIN. It's damn painful because he is not 推拿, he is 捉经, which translate to 'pulling the nerves'. His theory is we suffer from pain and discomfort as our nerves are affected thus reducing smooth blood circulation. So what did I get from a session from him on Sunday???
This.......
I have bruises like this on my thighs, arms and butt. And not only that, I have to watch my food in the meantime with no meat, no cold drinks etc etc..... I hope all these really help. And I will need to go back to the sinseh this Sun as well.......
For most office workers who are always staring at the PC or laptop in office, most, if not all always suffer from tense shoulders and stiff neck. I am no exception as well and my parents nagged at me time and time again to see this sinseh that they have been going. In fact, he was so good that he my mum who used to have frozen shoulder and could not bend her arm backwards no longer have this issue.
The only drawback....... PAIN. It's damn painful because he is not 推拿, he is 捉经, which translate to 'pulling the nerves'. His theory is we suffer from pain and discomfort as our nerves are affected thus reducing smooth blood circulation. So what did I get from a session from him on Sunday???
This.......
I have bruises like this on my thighs, arms and butt. And not only that, I have to watch my food in the meantime with no meat, no cold drinks etc etc..... I hope all these really help. And I will need to go back to the sinseh this Sun as well.......
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